Challenges and Opportunities of Knowledge Management in University Library: A Case Study of Dhaka University Library in Bangladesh

Abstract

Knowledge Management (KM) has become a fundamental process for all types of institutions in society. Academic libraries are also an integral part of the knowledge system, these institutions being one of the forms that contribute to knowledge development. This study aims to find out the challenges and opportunities associated with KM practices in Dhaka University Library (DUL). The specific objectives were to ascertain the understanding of KM concepts among library professionals of DUL, to explore an overview of KM and its role, and to identify the rationale behind not practicing KM properly at DUL. Appropriate methods were employed. The findings indicate that limited expertise and lack of clear guidelines are the major challenges for the implementation of KM in DUL.