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공공누리This item is licensed Korea Open Government License

Title
Analysis of Library Website Users’ Behavior to Optimize Virtual Information and Library Services
Author(s)
Shevchenko, Lyudmila
Publisher
Korea Institute of Science and Technology Information
Publication Year
2020-03-30
Abstract
The purpose of this work was to study library website users’ actions by tracking their behavior, determining popular content, and identifying browsing patterns and subsequent improvement of access to popular content. The study of behavior models and the use of web analytics has led to the emergence of solutions that improve the usability and functionality of the State Public Scientific-Technological Library of the Siberian Branch of the Russian Academy of Sciences (SPSTL SB RAS) website. These are: identifying user tasks as they are developed, conducting user testing to better understand the event. tracking data and collecting additional data to verify the effectiveness of the changes made. Examining data on the duration of the session and the number of visits will help determine the goals of user visits and develop new recommendations. Usability analysis and testing will make it possible to compare the data obtained using web analytics and the perception of the library site by the users themselves. Recommendations are offered to libraries on the use of data on the real behavior of the target audience of the library website to improve access to library resources and services, increase their relevance and improve information services.
Keyword
Study of website users; User behavior; Web analytics; Browsing patterns; Library website; Event tracking
Journal Title
Journal of Information Science Theory and Practice;Volume 8 Issue 1
ISSN
2287-4577
Files in This Item:
Thumbnail 2020 JISTaP 8(1)-45-55.pdf1.3 MBDownload
Appears in Collections:
8. KISTI 간행물 > JISTaP > Vol. 8 - No. 1
Type
Serial
URI
https://repository.kisti.re.kr/handle/10580/15492
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