Yun, Jeong-Seon; Hwang, Yun-Yeong; Choe, Ga-Hyeon; Choe, Hui-Yun; Kim, Hui-Jeong; Park, Jeong-Hun; U, Je-Mun; Han, Seon-Hwa; Kim, Min-Suk; Jeong, Hye-Ju; Kim, Hwan-Min
Publisher
한국과학기술정보연구원 Korea Institute of Science and Technology Information
Publication Year
2015-03
Description
funder : 미래창조과학부 funder : KA agency : 한국과학기술정보연구원 agency : Korea Institute of Science and Technology Information
Abstract
□ 전 세계에서 활동하고 있는 재외 과학기술자와 국내 과학기술자간 지식과 정보를 공유할 수 있는 글로벌 휴먼 네트워크를 구축함으로써 국가 과학기술개발 역량 제고 및 국제협력 기반 조성
□ KOSEN 네트워크 운영 및 활성화
- 2015년 2월 27일 기준 전체 회원 118,913명, 해외 9,081명
- 회원 간 지식교류 256,000회
- 일평균 방문수 12,198회
- 해외한인단체 네트워킹 61회
- 지식K 등급제 신설 운영
□ 해외과학기술정보 수집 및 분석정보 생산
- 해외과학기술 정보 39,594건 수집 제공
- 전문가 회원을 활용한 고급 분석정보 2,133건 생산
□ 차별화된 정보서비스 제공
- 연구실 정보 6,566건 수집
- 강의카페 224개 개설 및 제공
- 학회정보 9,129건 제공
□ KOSEN 서비스 기능 개선
- 고객 만족도 91%, 지속이용의도 90.6%, 추천의도 92.3%(2015년 2월 조사)
- KOSEN 웹사이트 개편 및 신규 서비스 개발
Ⅳ. Results
1. Administration and activation of scientists and engineers network
▪ totally 118,913 members including 9,081 overseas members
▪ 256,784 knowledge sharing among the KOSEN members
▪ Developing Knowledge-K rating system(Knowledge K system) for knowledge sharing upsweep
▪ Having 17 member-participating events
▪ Supporting overseas Korean scientists and engineers association 61 times
▪ Implementing social network service for scientists and engineers
▪ Making monthly webzine
▪ Rewarding outstanding members and sub-community monthly
▪ Having 7 off-line events
▪ Finding good examples of member networking
▪ Providing services related overseas scientist and engineers using KOSEN 60 times
2. Collecting overseas S&T information and producing analysis reports
▪ Collecting 3,083 overseas S&T information (including 2,951 global trend reports and 132 overseas business trip reports)
▪ Collecting 1,484 research laboratory information, 1,566 VOD lectures, and lecture materials
▪ Collecting 38,028 research support information
▪ Producing 1,939 analysis reports using expert members
3. Providing differentiated S&T information Service
▪ Providing differentiated services for R&D and education (lab information: 6,566, lecture cafe: 224)
▪ Improving service quality through monitoring users' responses and user survey results
▪ Realtime service monitoring and system maintenance
▪ Improving usability based on usability test result
▪ Reorganization of milage system and changing compensation system
▪ Promotion contents to user by types of users
4. Improving service quality
▪ user satisfaction: 91.28% , continous using intention: 90.56% , recommend intention : 92.34 %(2015's survey results)
▪ Improving KOSEN web site design and usability
▪ Improving service quality through monitoring users' responses and user survey results
▪ Implementing new services such as overseas business trip supporting service
▪ Improving search function and personalized service
▪ Improving KOSEN mobile web services
5. KOSEN application examples
▪ International research collaboration between KOSEN members
▪ Domestic technology consulting by overseas Korean scientists and engineers
▪ Application for companies' R&D
▪ Information for multidisciplinary researchers
▪ Information for development new products and planning new projects
▪ Information for education and research of graduate students
▪ Providing services related overseas scientist and engineers using KOSEN to government and government related organization
Keyword
Overseas S&T Information; Knowledge Sharing; Cyber Community; Information and Knowledge Service; S&T brain pool